SUTERA ALAM ENTERPRISE is built on the platform that the management of information technology for business is like legal advice, accounting, graphic arts, and other bodies of knowledge, in that it is not inherently a do-it-yourself prospect. Smart business people who aren't computer hobbyists need to find quality vendors of reliable hardware, software, service, and support. They need to use these quality vendors as they use their other professional service suppliers, as trusted allies. SUTERA ALAM ENTERPRISE seeks to fulfill these needs and become the leader in business information technology for its region.
SUTERA ALAM ENTERPRISE provides both computer products and services to make them useful to small businesses. We are especially focused on providing network systems and services to small medium and large scale business. The systems include both PC-based LAN systems and minicomputer server-based systems. Our services include design and installation of network systems, training, and support.
SUTERA ALAM ENTERPRISE provides both computer products and services to make them useful to small businesses. We are especially focused on providing network systems and services to small medium and large scale business. The systems include both PC-based LAN systems and minicomputer server-based systems. Our services include design and installation of network systems, training, and support.
In order to accomplish our objectives, our keys to success over the next three years are:
Differentiate from box-pushing, price-oriented businesses by offering and delivering service and support.
Increase gross margin.
Increase our non-hardware sales.
SUTERA ALAM ENTERPRISE was founded as a consulting-oriented value added reseller (VAR), became a reseller to fill the market need for personal computers, and is emphasizing service and support to differentiate itself from price-oriented competitors.
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